Our Privacy Policy

Last updated: January 27, 2026

Cocopan values your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal data is collected, used, and safeguarded when you visit our website or interact with us online.

Information We Collect

When you use our website, place an order, submit a form, or contact us, the following information may be collected:

  • Personal details such as name, email address, phone number, and delivery information

  • Order and payment-related details (processed securely through third-party providers)

  • Information submitted through forms, including bulk order requests, inquiries, franchise, or partnership applications

  • Website usage data such as pages visited, device type, browser type, browser language, and IP address

How We Use Your Information

Personal information collected is used for the following purposes:

  • To process and fulfill orders and transactions

  • To respond to inquiries, requests, and customer support messages

  • To evaluate, process, and communicate regarding franchise, partnership, or business opportunity applications

  • To send order updates, confirmations, and marketing communications, only where consent has been provided

  • To improve website functionality, offerings, and overall customer experience

  • To maintain website security and prevent fraud or misuse

Information submitted for franchise or partnership inquiries is handled confidentially and used solely for application evaluation and related communication. Such information is not used for marketing purposes unless explicit consent is provided.

Cookies and Analytics

Cocopan uses cookies and similar technologies to enhance browsing experience and analyze website traffic. These tools help:

  • Remember user preferences

  • Understand how visitors navigate the site

  • Improve content, performance, and usability

Cookies may be disabled through browser settings, though some site features may not function as intended.

Third-Party Services

Trusted third-party services are used to operate and improve the website and process transactions. These may include:

  • Website hosting and analytics platforms (such as Squarespace and Google Analytics)

  • Payment processors for secure checkout

  • Form and email marketing platforms for communication and inquiries

These service providers are granted access only to information necessary to perform their functions and are required to protect personal data.

Data Security

Appropriate administrative, technical, and physical safeguards are in place to protect personal information. While no online system can guarantee absolute security, reasonable measures are taken to minimize risks.

Your Rights and Choices

You may:

  • Opt out of marketing communications at any time via unsubscribe links

  • Request access to, correction of, or deletion of personal data

  • Inquire about how your personal information is collected or used

Requests may be made using the contact details below.

Children’s Privacy

Cocopan’s website is not intended for individuals under the age of 13. Personal data from children is not knowingly collected.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Information

For questions or concerns regarding this Privacy Policy or the handling of personal information, please contact:

Cocopan
📧 hello@cocopan.ph